Improving Health Service Delivery in Developing Countries presents evidence on strategies for strengthening health service delivery, based on systematic reviews of the literature, quantitative and qualitative analyses of existing data, and seven country case studies.
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Community members are stakeholders in hospitals and have a right to participate in the improvement of quality of services rendered to them. Their views are important because they reflect the perspectives of the general public. This study explored how communities that live around hospitals pass on their views to and receive feedback from the hospitals' management and administration.
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This research brief focuses on a pilot community empowerment tool that was developed and implementedin a union in Chakaria, a remote coastal area near the southeastern tip of Bangladesh.
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