A practical guide for the Global Sanitation Fund (GSF) supported programme teams and Community Led Total Sanitation (CLTS) facilitators on how to collect information related to Equality and Non-Discrimination (EQND) at community level, and in particular to learn from people who may be disadvantaged. This guide provides insights into the key ethics principles for information gathering and documentation, offers practical qualitative learning and participatory tools, showcases good practice tips for qualitative learning, and includes qualitative information gathering tools, participatory exercises, as well as focus group discussion and interview guides.