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Real-Time Monitoring of Rural Sanitation at Scale in Zambia Using Mobile-to-Web Technologies

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By 2016 the Government of Zambia aims to ensure that 60% of the population has access to improved sanitation and that Zambia will be open defecation free (ODF) by 2020. In order to achieve those targets, with the support of UKAID, the government and UNICEF are promoting communitywide sanitation improvements through the ‘3 Million People Sanitation Programme’, including: handwashing with soap or ash; safe water handling and use through treatment and safe storage; sanitation marketing to create the demand for toilets; and encouraging households to upgrade their sanitation facilities. The programme is a component of the government’s National Rural Water Supply and Sanitation Programme (NRWSSP) and covers almost all of the nation’s 92 rural districts. While the programme incorporates the latest evidence-based models of community mobilization and behaviour change, one of its most innovative aspects is the Mobile-to-Web (M2W) real-time monitoring system.

While there is great enthusiasm for using digitalized methods for monitoring rural sanitation interventions, the process is still in its pilot phase in many countries and there exists relatively little evidence to inform national scale-up. To address this gap in information, this note reports an efficient and effective sector-wide monitoring framework that is working at scale.

Download the Field Note

This Field Note is part of the UNICEF Eastern and Southern Africa Sanitation and Hygiene Learning Series, designed to improve knowledge of best practice and lessons learnt in sanitation and hygiene programming across the Region. The series has been funded by the Bill & Melinda Gates Foundationin support of improved knowledge management in the sanitation sector. The documents in this series cover the following topics:

  •             CLTS at-scale
  •             Small towns sanitation
  •             Mobile-enabled sanitation and hygiene programming
  •             Regional supply chains for sanitation
  •             Sanitation marketing
  •             Handwashing with soap
  •             CLTS in fragile contexts
Date: 20 July 2015